Axxess Standard Display Phone Betriebsanweisung

##$;;(666WDQGDUGDQG%DVLF'LJLWDO.H\VHWVDQG$;;(6625<7DON9RLFH0DLOPart No. 550.8109Issue 5.1, March 2000

6ABOUT YOUR PHONE SYSTEMAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideWhat The Administrators Can Do For YouThere are two types of Administ

ABOUT AXXESSORY TALK VOICE MAIL7AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideABOUT AXXESSORY TALK VOICE MAILThe AXXESSORY Talk Voice Mail

8INTERCOM CALLSAXXESS Standard and Basic Keyset and AXXESSORY Talk Guide7HOHSKRQH6\VWHP)HD WXUHVINTERCOM CALLSPlacing Intercom CallsThe BasicsTo pla

INTERCOM CALLS9AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideReceiving Intercom CallsThe BasicsTo receive an intercom call that comes in th

10OUTSIDE CALLSAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideOUTSIDE CALLSPlacing Outside CallsThe BasicsTo place an outside call:— With or

OUTSIDE CALLS11AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideAnswering Outside CallsThe Basics— Lift the handset OR press .OptionsDependin

12OUTSIDE CALLSAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideCall ScreeningThis feature is available only if your telephone system is equip

PLACING CALLS ON HOLD13AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideDisplaying The Outside Party’s NameWhen you enter the following featur

14USING THE SPEAKER AND MICROPHONEAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideUSING THE SPEAKER AND MICROPHONEMuting The MicrophoneTo mut

PLACING CONFERENCE CALLS15AXXESS Standard and Basic Keyset and AXXESSORY Talk GuidePLACING CONFERENCE CALLSYou can establish multi-party conference ca

If you have questions or comments about this User Guide, contact Inter-Tel Technical Publications at:[email protected]

16USING THE MESSAGE KEYAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideUSING THE MESSAGE KEYIf you call a phone that is busy, does not answer

USING THE MESSAGE KEY17AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideReceiving MessagesThe BasicsWhen you see a flashing MSG key:— Lift the

18TRANSFERRING CALLSAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideTRANSFERRING CALLSTransferring To Another Extension— To transfer so that

FORWARDING CALLS19AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideFORWARDING CALLSManual Call ForwardingWith manual call forwarding, you can

20STATION SPEED DIALINGAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideSTATION SPEED DIALINGStoring Speed-Dial Numbers On Your PhoneYou can s

SYSTEM SPEED DIALING21AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideTo view the current programming of Station Speed-Dial keys:— With the h

22REDIALING A NUMBERAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideREDIALING A NUMBERIf you reach a busy number, are disconnected, or if the

USING THE DIRECTORIES23AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideUSING THE DIRECTORIESThe optional directories allow display keyset use

24USING DO-NOT-DISTURB MODEAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideUSING DO-NOT-DISTURB MODEPlacing your phone in do-not-disturb halt

USING RECORD-A-CALL25AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideUSING RECORD-A-CALLIf your telephone system is equipped with an AXXESSOR

iCONTENTS PAGE©Inter-Tel Integrated Systems, Inc. 9/99 printed in USAWelcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

26PAGINGAXXESS Standard and Basic Keyset and AXXESSORY Talk GuidePAGINGThe Paging feature allows announcements to be made through keyset speakers. Ify

REMINDER MESSAGES27AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideREMINDER MESSAGESReminder messages are set, like an alarm clock, to signal

28REMOTE FEATURE ACCESSAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideREMOTE FEATURE ACCESSRemote Feature Access allows you to place your ph

REMOTE FEATURE ACCESS29AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideTo turn off Do-Not-Disturb:— Enter and hang up.To turn on Call Forwa

30PROGRAMMING YOUR FEATURE KEYSAXXESS Standard and Basic Keyset and AXXESSORY Talk GuidePROGRAMMING YOUR FEATURE KEYSDepending on how your system is p

SETTING USER PREFERENCES31AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideSETTING USER PREFERENCESChange Volume LevelsThe AXXESS system has e

32SETTING USER PREFERENCESAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideStandard And Alternate KeymapsEach keyset is programmed with a stan

SECONDARY EXTENSION APPEARANCES33AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideSECONDARY EXTENSION APPEARANCESThe Secondary Extension Appea

34AGENT HELPAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideAGENT HELPYour telephone system may be programmed to support the Agent Help featu

INSTRUCTIONS FOR HUNT GROUPS35AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideINSTRUCTIONS FOR HUNT GROUPSYour system may be programmed with

iiCONTENTS PAGESystem Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Redia

36INSTRUCTIONS FOR HUNT GROUPSAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideACD Hunt Group Login And LogoutAgents can log in to and out of

INSTRUCTIONS FOR HUNT GROUPS37AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideTo log out of one or more ACD hunt group:— EITHER, Dial to lo

38ENTERING YOUR MAILBOXAXXESS Standard and Basic Keyset and AXXESSORY Talk Guide9RLFH0 DLO)HDWXUHVThe first time you use your Voice Mail mailbox, yo

LISTENING TO MESSAGES39AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideLISTENING TO MESSAGESWhenever you enter your mailbox, you are told how

40UNDELETING VOICE MAIL MESSAGESAXXESS Standard and Basic Keyset and AXXESSORY Talk Guide • Press to play the introductory message “envelope” again.

SENDING MESSAGES41AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideSENDING MESSAGES— Enter your mailbox as described on page 38.— Press .— Dia

42CANCELING UNHEARD MESSAGESAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideCANCELING UNHEARD MESSAGESYou can cancel voice messages you have

PERSONAL OPTIONS43AXXESS Standard and Basic Keyset and AXXESSORY Talk GuidePERSONAL OPTIONSPersonal Options allow you to customize your mailbox. Voice

44PERSONAL OPTIONSAXXESS Standard and Basic Keyset and AXXESSORY Talk Guide— If you pressed 1 or 2, the current greeting is played (if one exists). Th

PERSONAL OPTIONS45AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideVoice Mail Message Envelope ContentsEach voice mail message is preceded by

ABOUT THIS GUIDE1AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide:HOFRPHABOUT THIS GUIDEThis user guide contains instructions for using the I

46PERSONAL OPTIONSAXXESS Standard and Basic Keyset and AXXESSORY Talk Guide— A prompt tells you what the cascade's current status is. Perform one

PERSONAL OPTIONS47AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideCall Screening Transfer MethodThis feature is available only if your mailbo

48USING THE VOICE MAIL DIRECTORYAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideUSING THE VOICE MAIL DIRECTORYThe mailbox and extension numbe

DEFAULT FEATURE CODES49AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide'HIDXOW)HDWXUH&RGHVUse the blank spaces below to enter cust

50DEFAULT FEATURE CODESAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideGENERAL FEATURE CODES (CONTINUED)FEATURE NAME FEATURE CODE NEW CODE

2ABOUT YOUR PHONEAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideThe Standard Digital KeysetOPTIONAL LCD WITH TWO16-CHARACTER LINESHEARING AI

ABOUT YOUR PHONE3AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideThe Basic Digital KeysetHEARING AID-COMPATIBLE(HAC) HANDSETFEATUREKEYS12-KEY

4ABOUT YOUR PHONEAXXESS Standard and Basic Keyset and AXXESSORY Talk GuideFeature Key FunctionsThe AXXESS telephone system is designed to allow custom

ABOUT YOUR PHONE SYSTEM5AXXESS Standard and Basic Keyset and AXXESSORY Talk GuideABOUT YOUR PHONE SYSTEMWhat You See And HearThere are a few things yo